In our efforts to continuously improve customer service and become more client-centered, we have been exploring the world of wireless VOIP phones to replace desktop phones for our staff who tend to need more mobility. We believe this will improve communication for our staff members who spend some of their time in the field. We explored several options before deciding on the CISCO 7925G Wireless VOIP phone. We based our decision on several factors, including cost, size, weight and functionality. This phone was recommended by both the CUC Telephone Office and Scripps IT, who have already begun using them.
The areas we felt would most benefit from a wireless phone device are: User Support, Audio Visual/Media Services, and Printer Support Services. All phone numbers will remain the same, and the phones will work anywhere on campus where there is wireless access. We hope to have the phones installed by June 30th.
If you’d like to learn more about the phones visit this url: http://www.cisco.com/en/US/products/ps9900/index.html or you can contact the help-desk to arrange for a demo.