I’m excited to share that effective July 2018 Patricia Carpenter has been promoted to User Support Services (USS) Manager in CIS.
Patricia came to Harvey Mudd in September of 2015, where she started in USS working at the CIS HelpDesk, doing a great job of coordinating the support efforts of the team. Prior to her arrival at HMC, Patricia worked at a few different libraries in the New Jersey area where she helped visitors with a variety of information requests, technical support and supervision of a computer lab. Patricia received her Bachelor’s degree in Management Information Systems from Rowan University Glassboro NJ.
Patricia has been an amazing contributor to the high quality service that our USS team is known to provide and we are looking forward to her taking the service to an even higher level for our campus. Please congratulate and support Patricia in her new role of Manager for User Support. Take a look at the CIS Organization Chart to see how we have set this up.