CIS Help Desk
The Help Desk is located in the Learning Studio on the ground floor of Sprague. The hours are 8am-5pm, including lunch hour. Please send a support request via our request form or send us email at email@example.com or call us at (909) 607 7777.
The HMC password policy (available at http://goo.gl/pKiHd ) requires a password change once a year and this might be a good time to do it. You can click the “Forgot your password?” link to change your password anytime you are logging in to the HMC Portal or Google Apps. Or you can visit the HMC Password and Account Management Kiosk at https://iam.hmc.edu/identity/self-service/HMC/kiosk.jsf.
Course Mailing Lists
MajorDomo course mailing lists have been set up. You can find instructions on how to send email to a course mailing list at http://goo.gl/8ZvhMw as well as a list of all of the Fall 2014 course mailing lists at http://goo.gl/MBFfcK (you must be logged into the HMC Google Apps for Education domain to access these pages). More information about all of the ways to email the students in your courses can be found on our Course Mailing Lists page in the CIS Service Catalog.
Course Mudd Shots
Course Mudd Shots have been updated for the semester. They are available at http://www.internal.hmc.edu/dir/courses/. The pages are restricted to the HMC network only, so if you are off-campus or on wireless, please connect to the VPN first.
VPN (Virtual Private Network)
Remember the VPN! It is software that allows you to connect to the HMC network as if you were located on campus. Visit http://vpn.claremont.edu and select the group HMC-LDAP. Log in with your HMC Credentials.
Fall 2014 courses have been created and populated with students and faculty. The courses are synchronized with the Jenzabar CX student information system three times per day at 2:30 am, 12:30 pm and 5:30 pm. Sakai has also been upgraded to version 2.9.
Google Apps for Education
Everyone at HMC is entitled to a Google Apps for Education account in our g.hmc.edu domain. Many people have started using the system for email, to share documents or work on them collaboratively. As a reminder, here are the URLs that will take you directly to the HMC single sign in page and then on to the g.hmc.edu domain (without an intermediate Google login page):
http://docs.g.hmc.edu will take you to your google drive document store.
http://mail.g.hmc.edu will take you to email.
http://calendar.g.hmc.edu will take you to the calendar.
http://sites.g.hmc.edu will take you to google sites.
Technology in the Shanahan Learning Center
A separate email has been sent to faculty about technology available in the Shanahan Learning Center and how to request special setups. You can find the text of this information in this news item as well.
Have a great Fall 2014 semester!