Update from the CIO

In this post, I will provide updates on our Identity and Access Management initiative, wireless and other IT infrastructure, the Shanahan Center, Data Privacy Month and the new CIS web site.

Identity and Access Management Project (IAM@HMC)
I wrote to many faculty individually before the break to ask them to synchronize their passwords on our Password and Account Management Portal.  Many thanks to those who took the few minutes needed to update their accounts.  I will be in touch again soon with the remaining 20 or so faculty.

The point of doing this is to allow us to move forward with the next phase of the project without interrupting your work unexpectedly. It is a small step in that it synchronizes passwords between Active Directory and the Fischer Identity Engine, but it sets things up for future improvements. As you are all no doubt aware, we live in an environment where we have multiple sets of credentials. The core goal of the IAM@HMC project is to simplify things so that you use your HMC Credentials for as many systems as possible. Right now, only a few systems are integrated, but with each phase of the project we will add more systems.

Rachel Levy, Chair of the Computing Committee has been urging me to produce an infographic that will explain better what connects to what, and when each system will be included in the single sign on ecology. I am working on it!

Unfortunately, we were not able to bring the next phase of the IAM@HMC initiative into production over the break as we’d planned.  Testing took much longer and did not go as well as we’d hoped. So we continue to test and will let you know about the new date for installation.  Once we do go live, you will have Single Sign On to Google Apps, Office365, Ultipro and, with luck, the Portal.

Wireless
As more and more wireless devices arrive on campus (including a new slew thanks to holiday gift giving), we are doing our best to get ahead of the demand.

In the Fall, more Wireless Access Points were installed in five dorms, greatly increasing the density of coverage. The dorms in question were Case, East, West, South and North. If you’re wondering why those dorms, it is not because we love them more than the others but because there was already conduit and wiring in place to accommodate the new access points, so a much smaller investment was needed. We also added additional wireless access points in and around the Beckman auditorium, to accommodate additional demand from the large CS classes. We have not forgotten the other dorms and the rest of campus; we are working on a plan to improve wireless across the campus outside of the Shanahan Center.

Which brings me to the question of so called “rogue wireless access points”. We have settled on a friendlier phrase to describe them: “wireless access points not managed by CIS”.  Sometimes people set up their own wireless access points, plugging them directly into the HMC network.  Our equipment can detect these access points,  but to date we have not been doing anything about them.  They are problematic because they can interfere with the performance of the main wireless network.  We will need to develop a set of practices and a policy around this issue. We’ll be using new test equipment to identify problematic access points and will be able to provide their owners with information about the impact they are having.  We would welcome hearing from you with any ideas you might have.  You could use the new Computing Committee Feedback form or write directly to me at vaughan@hmc.edu.

Other IT infrastructure
Parsons rewiring. I am happy to report that the Board of Trustees approved additional funding for us to rewire the Parsons building in tandem with the vacated space project that will get underway the day after Commencement.  Parsons is really two structures that were built at different times and the goal of our rewiring project will be to reduce the number of wiring closets down from six to no more than two and to ensure that the building network (wired and wireless) is adequate for the intended usage of the space. We will release more details on this project as they become available.

Shanahan Center.  The  AV systems in the Shanahan Center have been reconfigured.  If you are a faculty member, you can read details in any of Elizabeth Hodas’ emails about this topic. The controls have been greatly simplified, we believe.  So far this semester we have not heard much in the way of feedback.  We interpret that to mean that people like the new controls better.  Right?

We are still working with the vendor, Western AV, to iron out the kinks in the AV installation.  Elizabeth will make sure to keep you informed of progress.

Data Privacy Month
Data Privacy Month started on January 28th, with Data Privacy Day.  Held annually on January 28, Data Privacy Day encourages everyone to make protecting privacy and data a greater priority. DPD is an international effort to empower and educate people to protect their privacy and control their digital footprint. It kicks off Data Privacy Month (http://www.educause.edu/focus-areas-and-initiatives/policy-and-security/educause-policy/community-engagement/data-privacy-month).

Last Fall, I promised the Board of Trustees that we would increase our efforts to make people aware of data privacy issues.  The HMC policy on safeguarding of sensitive and confidential information is under development. And during Data Privacy Month we will be offering stories and tips about ways to improve data privacy.  The first instalment covered passwords and the second asked you to check your file permissions on Charlie and Alice.  Watch for a third and fourth instalment this week and next.

New CIS Web Site
We decided to take the launch of the new HMC website on January 21 as an opportunity to revamp the aging CIS web site. Our goal has been to keep things as simple as possible and to focus the pages through the lens of services provided by CIS, what they are and how to access them.  It is a work in progress but please check it out and give us your feedback at http://www.hmc.edu/cis

 

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