About 50 faculty responded to the questions, and almost everyone wrote a few lines of comments in response to each question – in addition to giving scores.
Question 1: How satisfied are you with the current teaching services provided by the CIS (e.g. Sakai, portal, classroom support, labs, etc…)?
– Average letter grade: B- (2.57/4.00, 54 respondents)
Question 2: How satisfied are you with the other services offered by the CIS (email, research related services, laptop/desktop support, etc)?
– Average letter grade: B- (2.69/4.00, 55 respondents)
Question 3: How satisfied are you with the current computing services offered by your own department (e.g. email, website, lab, course support, etc)?
– Average letter grade: C+ (2.35/4.00, 49 respondents)
The spread of each score was roughly 0.50/4.00, with a bigger spread for the third question.
The committee summarized by saying that things have improved and are going in the right direction, but that there is still work to be done.
The computing committee members this year are:
Vatche Sahakian (Chair)
Jacob Bandes-Storch ’14
The committee made four recommendations of its own and added more recommendations coming from the Faculty Executive Committee. You can read the full report, with my responses to each recommendation at the following URL (HMC Credentials required to access the document):