Update for Student Printing

CIS remains committed to resolving printing issues for students, and increasing the overall availability of printing services. The PaperCut software implemented in the fall now has more than 1000 users. The User Support Group (USG) continues to collect student feedback for the system, and uses this feedback to communicate with the vendor regarding potential product enhancements.  As a result PaperCut 13.0 adds the ability for administrators to reprint previously printed jobs in case of errors.  PaperCut is working on expanding the feature to all users, but there is no target release date yet.

You may recall that USG developed a process to proactively monitor student printers remotely throughout the day from the HelpDesk, in addition to performing routine physical inspections of the printers. Recently, with the willingness and availability of a couple of very helpful students CIS is able to continue providing monitoring of print queues and clearing stuck jobs from Friday evening through Sunday evening.

Finally, after much effort and communications with Sharp and the printer repair vendor regarding printer drivers and handling of various Internet based file types, USG has arranged to have a new HP multi-function printer for testing and demonstration delivered to Sprague.  In the meantime, CIS is researching options to reuse the Sharps (Clifford and Toto) in an environment without print queues or universal print drivers, much like the print environment found in administrative areas.

Please keep the positive results of PaperCut in mind while CIS works through these final printer issues.  To date, the total pages printed via the system is 404,936.  The environmental impact information provided from the PaperCut dashboard displays savings of 3.91 trees, 1,417.1 kg of CO2, and 89,222.2 hours running a 60W bulb.
For any questions or comments regarding printing services or PaperCut, please send a support request via our request form or email to helpdesk@hmc.edu or call (909) 607 7777.

To view User Support Group Tweets regarding systems events please visit Help Desk Quick Links


Teaching with Sakai Innovation Award

From the Sakai folk…

Call for Entries: 2013 Teaching with Sakai Innovation Award (TWSIA)

The Sakai Teaching and Learning community is seeking submissions for the annual Teaching With Sakai Innovation Award (TWSIA) competition. The award recognizes innovation and excellence in technology-supported teaching, academic collaboration, and student engagement. (See last year’s winners.)

Award categories include:

·         Higher Education: Face-to-face

·         Higher Education: Fully Online or Hybrid Course

·         Primary and Secondary Education (K-12)

·         Project Sites & Other Uses of Sakai

·         Portfolios

We look forward to entries from those using the Sakai CLE and those pioneering the Sakai OAE (Open Academic Environment).

This year, the selection process will consist of two phases:


Phase 1: Preliminary abstract submission (recommended but not required)
Opening Date:  Feb 11, 2013      Closing Deadline: March 1, 2013

Each applicant should submit a brief description of the innovative teaching method, practice or strategy to be considered for the final award. Instructions and an example of a well-written abstract are included in the submission form.


Applicants will receive feedback on abstracts by March 8, 2013.

Submitting an abstract is not required. However, the three questions on the abstract submission form will be required for all applicants as a part of the full application process. Those who submit a preliminary abstract may edit their responses prior to submitting the final application, in order to incorporate feedback from the judges.

The responses to these three items also will be used as part of the session description at the annual conference.

Phase 2:  Final submission (required of all applicants)
Opening Date: March 1, 2013     Closing Deadline: April 5, 2013

Each applicant will submit an in-depth description of the innovative teaching method, practice or strategy submitted and how it addresses the award criteria.

Resources for applicants

·         Award categories

·         How to get started

·         Award eligibility, criteria and rubric

·         Frequently asked questions

Winners will be announced no later than April 19, 2013 and recognized at the Apereo (previously Jasig-Sakai) Conference in San Diego, California, June 3 -6, 2013.
Registration and travel expenses may be available for award winners.
Contact: Salwa Khansk16@txstate.edu  Texas State University, TWSIA Committee Chair