Category Archives: Updates from the CIO

Gathers all monthly CIO updates

Google Apps Learning Community

One of the priorities that came out of the Spring 2013 survey of faculty priorities, was a request for training in Google Apps for Education.  This feedback has come to us through a number of channels, so we are delighted to participate in and support the initiative announced in Debra Mashek’s recent email to faculty […]

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Update from the CIO

In this post, I will provide updates on our Identity and Access Management initiative, wireless and other IT infrastructure, the Shanahan Center, Data Privacy Month and the new CIS web site. Identity and Access Management Project (IAM@HMC) I wrote to many faculty individually before the break to ask them to synchronize their passwords on our […]

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Data Privacy Month (with a painful story about file permissions)

January 28th kicked off Data Privacy Month.  CIS is marking the month by reminding you that data privacy is everyone’s responsibility. Here is a second true story culled from the vaults of HMC server administrator lore. Some details have been changed. Read it, weep… and then check your folder and file permissions. Agnes and students-l are not […]

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November 2013 update from the CIO

The first time I encountered Thanksgiving was in 1985 at Hershey Hall, then the graduate dorm at UCLA. Neither I, from Ireland, nor my roommate from Korea, were quite sure what to make of it.  But some things stood out. It wasn’t really commercial, there were no cards or gifts. The food was delicious.  And we […]

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October 2013 Update From the CIO

What a Fall Semester we are having so far! Shanahan Center We love the new Shanahan Center.  As everyone knows, we’ve seen a few issues with the AV systems.  We are developing a list of these issues and their status, which we will share with everyone.   And I thank the people who have given us […]

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March 2013 update from the CIO

This is the March 2013 update from the CIO. Computing Committee Survey. In late November, I asked the Computing Committee to discuss how they thought CIS is doing, while I was out of the room. The committee decided to run a quick three question survey and got a large faculty response. The short version: CIS […]

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Update on Portal Advisory Group

I’ve written about the Portal Advisory Group before.  Affectionately known as PAG, it’s a group that will assist us with setting priorities for the Portal, starting from the premise that the portal is a tool which we know HMC has not used to its full capacity. The group will guide CIS and the College in […]

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Faculty Computing Survey Results

In late Fall 2012 the computing committee ran a survey of faculty, asking three questions about information technology at HMC. About 50 faculty responded to the questions, and almost everyone wrote a few lines of comments in response to each question – in addition to giving scores. Question 1: How satisfied are you with the […]

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December 2012 Update from the CIO

This is the final update from the CIO for 2012. Getting ready for the TLB. That shiny new building will be ours in a mere 203 days.  CIS is working hard on preparations for our part in getting a building like this open. The things we are working on include: Network within the building Campus […]

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The value of honest feedback

We request feedback in many ways.  One of them is via the surveys that are sent out when we close a ticket in Footprints, our service request management system. Over the past year, we’ve seen a definite increase in the number of people who are filling out those surveys. Whenever we receive feedback, I ask […]

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