Course, Major, Dorm and Class mailing lists

In 2013 the Computing Committee surveyed the faculty to identify priorities for CIS.  The second highest priority (after “Improve the Portal”) was “improve the course mailing lists system”.   Since then, we have been steadily moving lists away from the old software (called Majordomo) to Google Groups within our Google Apps for Education domain g.hmc.edu.  I am writing now to let you know that we are about to move some widely used lists to Google Groups.

There are two kinds of list:  ad-hoc lists that are created by hand and automated lists that are created by scripts that draw on information in the student information system.   We (and you)  have been creating ad-hoc lists on google groups for some time.  We are now ready to migrate the automated lists to Google Groups and also to automate more lists, such as faculty-l, staff-l and some departmental lists.

The automated lists on Google Groups are now working in parallel with the Majordomo lists (so you can write to either).  On Wednesday, August 26 we will turn off the majordomo lists for the following categories of automated lists.:

  • section (“math-60-1-L@hmc.edu” will become “math-60-1-2015-FA@g.hmc.edu”)
  • major lists by year (“bio-majors-15-L@hmc.edu” will become “bio-majors-15@g.hmc.edu”)
  • dorm (“atwood-dorm-L@hmc.edu” will become “atwood-dorm@g.hmc.edu”)
  • class (“HMC2019-L@hmc.edu” will become “HMC2019@g.hmc.edu”)

You do not need to memorize any of these names, as they will appear in both the Directory and your  “My Groups” listing at groups.g.hmc.edu, as well as autocompleting when you compose a message in gmail.

Your course lists will be automatically updated three times per day, on the same schedule as Sakai. And you will be able to read archived messages at any time.

There should be no major changes for people who wish to use the lists. There are some new additional features of Google groups that you may find useful, such as the ability to view and respond to messages on the web, view archives and view member lists.  To distinguish automatically created lists from manually created ones, we will not be using the “-l” convention on Google Groups, so automatically created list addresses will have the format “groupname@g.hmc.edu”, whereas ad-hoc lists will continue to have “-l” at the end.

I would like to publicly thank Andy Davenport who has done patient and careful work to develop a system for automatically creating these lists.

As usual, I would appreciate any feedback you might have.

Digital Humanities Applications

From our friends in Digital Humanitiesdhcc-web

A reminder that faculty applications for the 5C Digital Humanities @ The Claremont Colleges (DH@CC) 2015 Summer Institute and Digital Course Development grants are due on March 6th. You can find applications at http://claremontdh.com/applications/, and learn more about these Mellon Foundation-supported programs at http://claremontdh.com/category/grant-applications/grant-descriptions/.

If you have any questions about DH@CC, please contact Project Manager AJ Strout at AJ_Strout@pitzer.edu.

February 2015 Update from the CIO

80101383152976HMCWeb10We had such a busy Fall semester that I was unable to send out updates.  In this one, I will cover developments since my last update in late August. I hope you have some time to read it.

People
Starting with the most important aspect of all organizations, I have the pleasure of introducing three people.  Taylor Calderone has joined us in a permanent position as a technical analyst on the User Support team.  Taylor has been with us for a while on a temporary basis, working primarily with audiovisual support.  When Corey LeBlanc left for Pomona’s Computer Science department, it was really great to see Taylor compete for and win the permanent position.

Brian Reid has joined us in a temporary capacity to work on the User Support team. Brian came to HMC from the Geek Squad, and we are very happy to welcome him to the campus.

I am also very happy to announce that our Senior Network Engineer search has finally yielded fruit.  Duke Vu joined  the CIS team on January 5th.  He comes to us after a five year stint at JPL and we are really looking forward to adding his set of skills and insights to the team that works on that most fundamental of things, our network.  Duke will report to Mitch Shacklett, Director of the Systems and Network Group.

ITC
The intercollegiate Information Technology Committee (ITC) has  been very active of late.  This year, I get to co-chair the committee with Ken Pflueger of Pomona. Among the topics we are dealing with is the IT Assesssment by BerryDunn, which I mentioned in my last update.   The final version has been received and is under review by both the ITC and the Presidents Council.  The ITC agreed with many of its recommendations and has started to lay the groundwork to implement some of them.  The Council discussed the report at their January 2015 retreat and ITC is meeting with Council in March.  Council has urged the IT leaders to collaborate more deeply in order to build strong centralized services where appropriate, in particular in areas like networking, data centers, security, identity and access management and disaster recovery.

Related to the ITC, I have been helping out at CUC since the late Fall departure of the previous CIO. I am assisting Stig Lanesskog, the CEO of CUC, with IT decision making and keeping the department moving while they redefine the CIO position and launch a search.  It is an honor and privilege to help the consortium in this way, and will, I believe, yield benefit for HMC in the long run.

Workday
I hope you all saw the announcement about Workday Financial Management.  This is big news for lots of reasons.

Last year, the intercollegiate Budget and Financial Affairs Committee (BFAC) began looking for a replacement for the aging Datatel financial system that is run by the Claremont University Consortium (CUC).  The BFAC narrowed its requirements down to four or five “show stoppers”, two of which will be of great interest to our faculty.  The first was the ability easily to report across fiscal years, which is often very important to grant holders. And the second was support for all modern browsers. (You read more about their philosophy on user interface design).

There is so much to say about this topic that I have started a series of separate posts about it.

Password Policy
Password Policy: As you know by now, we did not implement the system change we had announced for October 27th, which would have required you to change your password every 365 days.  Thanks to good feedback from the community and the Computing Committee, I went back to the drawing board, connected with our financial auditors and finally we worked out an agreement that will require slightly longer passwords, but no annual changing of passwords.  Once per year, you will be required to check your password to ensure that it meets the HMC Credentials password requirements (the timing of this check is up to you, based on when you last changed or checked your password).  If your password meets the requirements, then you are good to go.  Only if it doesn’t meet the requirements will you be required to change it.

Email aliases
joseph.vaughan@hmc.edu, jvaughan@hmc.edu, vaughan@hmc.edu, joseph_vaughan@hmc.edu which one am I? We have traditionally tried to anticipate what people might think was someone’s address by populating our “Mail Central” with a number of aliases for the main address, which is always of the form username@hmc.edu. During the Fall semester we reviewed a number of issues with this system:

  • As the numbers in our community increase, it is more and more common to have name clashes, so that the underlying idea of being able to “make up” the email address if you know a person’s name is no longer valid.
  • Many systems now use email addresses as usernames, which means that they treat the different aliases as different accounts.  We have a variation of that problem with the Footprints Ticket System.
  • All modern email systems have some form of directory lookup and autocomplete of addresses, so you don’t have to remember them.

With this in mind, we decided to stop creating aliases for email addresses and just use the canonical form username@hmc.edu.  We did not touch existing aliases, but will no longer be creating them when we create accounts.

Other Topics
So this update has gotten long enough. But please visit our IT News site to read other articles:

NSF cyberinfrastructure grants

Dramatic increase in service requests in SCTL

CIS Digital Badge Pilot

Enjoy Spring Break and the rest of the semester.

Shanahan Center brings dramatic increase in service requests

As the table below makes clear, we are seeing a huge increase in the number of requests for CIS services in the Shanahan Center.

We are happy to have this “problem”, but we are having to work hard to make sure that we are delivering services as efficiently as possible.

To that end, we have reorganized within User Support to make sure that there more people available to provide audiovisual services.   We have also made sure that every request goes into our ticket system and our calendar.

One of the best ways you can help us is to always request audiovisual support via our request form. Give us as much advance notice as you can and be as specific as you can about your needs.

We’d also love to hear your feedback about how audiovisual services could be streamlined even more.  So send your ideas our way.   Thanks!

Shanahan Center Usage

 2012
before SCTL
2013
start of SCTL
2014
SCTL full operation
Lecture Capture Events
44216549
Laptops ReservationsLearning Studio *145 (Fall)349 (Fall)
Overtime Hours283377550 (Jan-Oct)
Total Support Hours12,03513,20913,883 (Jan-Oct)

NSF Cyberinfrastructure Grants

There are a few NSF grant programs currently accepting proposals that have to do with cyberinfrastructure, including one for Network Design and Implementation for Small Institutions and another category for “Instrument Networking, which recognizes scientific instrumentation as key campus infrastructure components to promote requiring high-performance, advanced networking”.

Together with Los Nettos, our regional network organization, we plan to apply, and are anticipating a site visit from NSF personnel in the near future.   All of the grants ask for examples of faculty who are either doing or are interested in doing work that involves moving large amounts of data or making use of high performance computing.

While Jeho Park has been in touch with several faculty, I wanted to send out a broad request.  If you have interest, please let Jeho or me know.  We are looking for examples of what people do or would do if they had access to the right resources — we’re not suggesting that you write a grant proposal yourself (unless you want to, of course).   Here are some examples of the kind of work enabled by high speed networking, drawn from a recent Internet2 announcement about the University of Connecticut:

  • The Computer Science & Engineering Department can perform wide area network performance research.
  • The Geography Department can continuously access high-resolution satellite images stored at external servers.
  • The Molecular and Cell Biology Department can transfer huge genome sequence reads produced by next-generation sequencers and the processed outputs within campus and with external sites.
  • The Physics Department can participate in the Open Science Grid, a global community of scientists, researchers, and experts in high-throughput computing, and regularly transfer terabytes of jobs to and from the grid within a day.
  • The Statistics Department can conduct research on high-dimensional statistical modeling and inference using large data sets produced by health and biomedical studies.
  • UConn Health can conduct research on quantitative cell biology and simulations as well as computational genomics that require terabytes of data transfer on a daily basis.

Additional information regarding this year’s solicitation can be found here: http://www.nsf.gov/pubs/2015/nsf15534/nsf15534.pdf

Thanks for reading!

Workday Student

As I mentioned before,  the Claremont Colleges have decided to participate in Workday’s Strategic Influencer program for the Workday Student product.   This initiative is now taking more shape.  The following people have been appointed to the Workday Strategic Influencer Project Team:

  • Margeret Adorno (Registrar, Pomona)
  • Mark Ashley (Registrar, HMC)
  • Andrew Dorantes (Treasurer, HMC)
  • Robert Goldstein (CIO, Pitzer)
  • Elizabeth Morgan (Registrar, Claremont McKenna)
  • Joseph Vaughan (CIO, HMC)
  • Chris Waugh, (Director, Smith Campus Center, Pomona)

The Project Team will visit Workday headquarters in Pleasanton, CA on February 24 for the first meeting of Strategic Influencers and Design Partners.  These meetings will be broadcast so that you can listen in from home.  Workday will be conducting interviews with functional groups as well.  If you have views on what a Student System should do, now is the time to speak up!

Claremont Colleges will use Workday Financial Management

I hope you all saw the announcement about Workday Financial Management.  This wd-logois big news for lots of reasons.

Last year, the intercollegiate Budget and Financial Affairs Committee (BFAC) began looking for a replacement for the aging Datatel financial system that is run by the Claremont University Consortium (CUC).  The BFAC narrowed its requirements down to four or five “show stoppers”, two of which will be of great interest to our faculty.  The first was the ability easily to report across fiscal years, which is often very important to grant holders. And the second was support for all modern browsers. (You can read more about Workday’s  philosophy on user interface design).

The BFAC and the consultant they worked with (a former treasurer at Scripps College) reviewed all the market leaders and finally settled on Workday, a relative newcomer with a strong pedigree (it was founded by the founder of Peoplesoft, Dave Duffield and the former chief strategist of Peoplesoft, Aneel Bhusri).  The Presidents Council signed off on the BFAC choice in August and the target for implementation of the new system is July 1, 2015 (yes, 2015!).

One interesting aspect of this for me, as CIO of one of the participating Colleges, is that Workday is only offered as software as a service (SaaS): there is no on-premise version. We will not be making any local customizations.  This is one more example of systems moving to the cloud, with all the implications that carries for IT units and for the Colleges.

Also extremely interesting from a Claremont perspective is that all of the Treasurers have agreed to “hold hands” and use one system, including changing and aligning business practices across the Colleges.  This includes Pomona College returning to being on the same financial system as the other colleges.

A further related aspect of this is that Workday have begun developing Workday Student, a new student information system.  They invited the Claremont Colleges to participate in the development of this system as “strategic influencers”.  The intercollegiate Academic Deans Committee (ADC), Business and Financial Affairs Committee (BFAC) and Information Technology Committee (ITC) made a joint recommendation to the Council that we should take Workday up on their offer.  But at the same time the committees recommended a market review of Student Information Systems, with a view to replacing Jenzabar CX (including, potentially, with Jenzabar JX). The Presidents agreed.  Andrew Dorantes, Mark Ashley and I will all participate heavily in the Strategic Influencer work.  Workday will also conduct interviews with different groups of users, starting this week with the Registrars.

So in the near future (July 2015 or soon after) we will gradually bid a fond farewell to OnBase RFCs and the CUC Connect financial reports. And in the medium future (late 2015) the Claremont Colleges will investigate alternatives to Jenzabar CX.
lebowski
There is a lot more to say about this, and as the Dude said “It’s a complicated case, Maude. Lotta ins. Lotta outs. And a lotta strands to keep in my head, man”. So I will post individual news items on it as we move forward.

 

 

Summer 2014 update from the CIO

beanoWhen I was a kid growing up in Ireland, I loved reading the Beano and the Dandy.  Every summer, they would announce a “bumper edition”, which was packed with extra stuff for those long summer days out of school.  This is the bumper edition of updates from the CIO!

Infrastructure
The summer was a very busy one in the realm of IT infrastructure. We oversaw a major rewiring of the Parsons structure; which set the building up to host a modern wired and wireless network that should serve us well for the foreseeable future.  The major points of emphasis in the architecture of the new network are:

  • Assume an increase in the use of wireless devices (to support this we increased the number of wireless access points from nine to sixty seven).
  • Build a high capacity wired network that requires fewer physical cables (cat 6A throughout the building, fewer physical ports, but higher capacity)
  • Improve switching closets and reduce their number (from six to two).

I am very grateful to our partners in Facilities and Maintenance who worked with us to make the wiring project a success, and were supportive of our idea of carrying out our project in parallel with the vacated space project.  The new Clinic space in the basement is just beautiful!

We planned the new dorm wired and wireless network and, taking advantage of the construction work, have laid the groundwork for a “north campus loop” that will enhance the resilience of The Claremont Colleges network by providing alternate (redundant and diverse) networking routes to the second CINE core switch.

We bought new switches for east and south dorms, as well as the Linde Activity Center. We placed a new UPS in Kingston and new wireless access points in the LAC.

A new fiber run from Claremont to downtown Los Angeles is about to be completed, connecting with the Claremont network at the CUC building on First Street. This will increase the resilience of our connections to the internet.  As you can imagine, this is ever more important with the increased use of software services that are hosted elsewhere.

IAM@HMC (Identity and Access management)
We worked closely and intensely with our project partners from Fischer Identity during the summer, meeting every day for many weeks.  This let us push through to get several big wins:

  • We eliminated the distinction between LDAP passwords and Active Directory passwords — it’s all HMC Credentials from now on.
  • Automatic Account Creation (“provisioning”) went live. This meant that we could bring all the new students on board in record time, without manual account creation.
  • We brought the portal (portal.hmc.edu) into the Single Sign On environment. It uses HMC credentials now and you won’t be challenged to log in if you have already logged in and established a session in another application that is part of Single Sign On.
  • We added payors to the HMC portal so that they can view and pay bills on line.
  • We worked with other consortium members to bring up CAS, which will provide single sign on for other systems and, in our case, increases the usefulness of your HMC Credentials. In a new phase of the IAM@HMC project we hope to integrate CAS with Fischer Identity and get even more single sign on in place.

IT Assessment by BerryDunn
During the summer, representatives from consulting firm BerryDunn were in Claremont working on a Claremont-wide IT Assessment at the request of the Presidents Council. Some of you took the opportunity to meet or talk with them and give your views on the quality of IT overall at the Colleges.  I understand that the BerryDunn folk will be coming back again in the Fall, so there will be additional opportunities to meet with them.  I will try to send a bit more advanced notice, so please keep an eye out.  If you are particularly keen on talking with them, please just get in touch with me and we can set up a telephone call. They are very eager to provide the Colleges with a high quality actionable report and would greatly appreciate your input.

IT Policy
During the summer, I completed updates to the HMC Password Policy and finalized the policy on incidental personal use of IT, both of which are now linked on our IT policies page on the HMC website.  Both are the result of extensive discussion with various instances of the Computing Committee, the Presidents Cabinet and other stakeholders.  I believe that policies should be realistic and should interfere as little as possible with your day to day experience, while at the same time achieving institutional goals.  I have found that a good way to achieve that is to have extensive discussion with stakeholders, including college counsel and to be willing to wait until the policy is well cooked before releasing it.

Next up is a policy on safeguarding confidential and sensitive information.

Speaking of passwords, on October 27th we plan to turn on the password expiration function in the Fischer system.  If your password is over 365 days old, you will need to reset it. The prompt at login will just say “invalid credentials”, as we don’t want to give hackers any clues.  But you will receive a notice via email when your password is seven days away from expiring. When we first released the HMC Password Policy, the advice of the Computing Committee at the time was that August would be a good time to remind people to reset passwords, since everyone is coming back and doing housekeeping tasks for the new year.  The timing of your annual reset is up to you though, since you can change your password at any time by visiting the Password and Account Management Kiosk.  If your password is getting old, now might be a good time to change it.

Websites
When we moved to the new HMC website last January, we vowed that we would work hard to ensure that only accurate and relevant information would appear on our pages. We continue to work on that goal and have been enhancing our Service Catalog page and keeping on top of updates to the IT Projects page.  Our goal is to make it valuable and effective to turn to the CIS web page whenever you are looking for a solution or are curious to know what we’re up to.

We have also set up pages.hmc.edu for people who wish to host static html pages outside of any of our content or learning management systems.  I wrote about this in the April update, but it is worth mentioning again as we work towards decommissioning older systems such as thuban (www2), odin (www3) and www5.  www4 has already been decommissioned and replaced by pages.hmc.edu

Educational Technology
Thanks to our restructuring that placed AV operations under the wing of User Support,  Educational Technology Services had become even more focused and productive under Elizabeth Hodas’  leadership. Elizabeth is paying special attention to the question of how to relate technology tools to the goals of faculty and students.  I hope you will notice this emphasis in the roster of workshops available during our Week of Workshops, which started on Monday.

Over the summer, there was a surprising amount of interest in trying out Google Glass. Jeho Park described our experiments in his article OK Glass,shoot a laser beam!.  I found the star mapping app really compelling, even though the night on which I had Glass was a cloudy one!  It was the first time I really felt for myself the potential of augmented reality applications and I will never forget my daughter’s exclamation “oh wow” when she donned the Glass and went outside to conquer her fear of the dark.

Also over the summer, Deb Mashek set up a Google Apps Learning Community that several of us participated in.  It was a quiet success and I heard from a number of the participants about how they liked the hands on and interactive approach of these sessions, so we’re thinking of other possibilities.   We are also exploring the possibility of subscribing to lynda.com campus edition through a Claremont wide agreement. This would give faculty, students and staff a large number of online professional development and learning opportunities.

People
Unfortunately, Corey LeBlanc left us for Pomona College, where he is now the Computer Science Dept System Administrator. We wish him the best of luck, and were very sorry to see him leave us.

Taylor Calderone will be helping to fill in as we search for a new DTA. Taylor has been with us for a while in a temporary capacity, particularly with AV support for events, so he knows the ropes.

In other hiring news, we are having more success in the search for a Sr. Network Engineer and have interviewed a couple of really promising candidates in recent weeks.  Stay tuned for news on that front.

As I completed writing this update, I had a feeling of exhilaration.  It is just so pleasing to see so much progress in so many areas!  And, once again, my hat is off to the hardworking staff at CIS who just keep on working at a very high level.

Welcome back every one (and welcome, first years).  At CIS, we missed you and are looking forward to supporting you for yet another great year at Mudd.

 

 

 

May 2014 update from the CIO

We made it!  Commencement was great, congratulations to all new graduates.caps

Summer is a time for projects for CIS and we went full steam ahead starting on Monday May 19th.

Electronic Billing
We plan to roll out paperless billing starting July 1.  Bills will be presented via the Portal, where the College already accepts payments. This Portal improvement has many beneficial side effects, and not just for those paying bills.  It removes a lot of tedious printing and scanning of paper bills (which were the hybrid by product of a pre-printed form and an electronic source) and eliminates the cost of mailing out the bills.  I’d like to thank Patricia Wang and Scott Martin for their patient help with reaching this goal.

IAM@HMC
Last week, we took a step in the IAM@HMC project that had the effect of synchronizing people’s passwords over a number of systems. This passed unnoticed for most people, but is a prerequisite for steps we are taking over the next few weeks.  In preparation for paperless billing which starts on July 1, we are adding people to the JICS portal this week and bringing portal single sign on live.  Next week, we’ll be creating accounts for incoming students.  There is a lot of complexity to single sign on, but hopefully most of it is hidden from your view.  One thing to note is that the interaction between systems and the identity provider will often have the result that the only way to fully log out of a particular application is to close your browser.  We look forward to hearing and reading your reaction to this stage of the IAM@HMC project.  For more information, see the new IT Mattters section of our website.

Parsons Rewiring
The work began on time May 19th. As I mentioned last time, in tandem with the vacated space project we are rewiring all of Parsons (east and west). The contractors will be pulling 1,900 cables out of the conduit, and we’ll rewire with less than half that number. We’re setting things up for a high traffic  “converged network” that can carry video, VOIP phone traffic and all the traditional network traffic. We are placing more than 70 wireless access points in the building (before there were 9) and are consolidating the distribution switches. The cabling infrastructure will be capable of supporting 10Gb to the desktop, should the College want to do that in the future.

Engineering Department VDI Project
We’ve begun a fascinating exploration of Virtual Desktop Infrastructure (VDI) with an Engineering Department Project that contemplates replacing the Engineering Computing Facility (ECF) with a central service that can be reached from anywhere but provides the same tools, such as SolidWorks and ModelSim. Two of our summer employees, Graham Gordon and Minh Triet Nguyen, are helping Prof David Money Harris to examine solutions like Citrix XenDesktop, VMWare, Apache VCL and Microsoft DV. We hope to have an extended pilot available for testing by students in the Fall. 

Reorganization in CIS
We have made a small reorganization within CIS, which allows us to achieve two goals: first, broaden the base of audiovisual support for classes and events; second, focus more on Educational Technology.  We’ve moved support for AV back into the User Support Group, led by Cindy Abercrombie, and sharpened the focus in the newly named Educational Technology Services, led by Elizabeth Hodas. Elizabeth has written a more detailed article about these changes to Audiovisual and Educational Technology Support.

CMC Course Schedule Discontinued
Many faculty and students were used to using the CMC “Classic” Course Schedule, which was linked from our Portal.  It used some older Jenzabar technology, but many liked how it laid out the course areas. In mid-May, a security problem came to light.  It had to do with scripts that were potentially subject to SQL injection.  Among other things, this meant that CMC had to remove the old course schedule from their site.  It won’t be coming back, as it was built on a version of the portal technology for which Jenzabar discontinued support some time ago.  The newer course search has the same course areas, but they are listed in a drop down box. CMC and Pomona conveyed their apologies for these sudden changes, but the security issues overrode other concerns.

Employee Anniversaries
At the annual staff lunch on May 19th, three CIS staff received service awards:

  • Jeho Park, Scientific Computing Specialist (5 years)
  •  Pete Sanchez, Technical Analyst (15 years)
  • Roger Wiechman, Network Manager (20 years)

Collectively, that’s 40 years of service to the HMC Community.  Thank you, Jeho, Pete and Roger.

Summer Learning Community: Google Apps for Education.
When Debra Mashek proposed setting up a learning community on the topic of Google Apps in Education, we were delighted at CIS.  We have regularly received feedback and requests for additional information about the many features of Google Apps for Education that are available via g.hmc.edu.  We do not see ourselves as the experts on this complex topic, but as “accomplished novices” who want to learn alongside you. “Learning Community” seems like exactly the right way to go. Fourteen people have signed up and the groups start meeting this week on Thursday and Friday at 11am.  It’s not too late to join us.

Learn a little more about this, and reach the sign up form, in the article on the Google Apps Learning Community.

That’s it for the May 2014 update. Make sure you’re enjoying the summer, and gather ye rosebuds while ye may, old time is still a flyin.

April 2014 Update from the CIO

As we round the corner into the home stretch and everyone’s focus is on those last few weeks of the Spring Semester, I hope you can take a moment to read the news from CIS.

New CIS Web Site
The new College website was launched in January. In line with that effort, Elizabeth Hodas led a team within CIS that developed a new CIS site. It emphasizes simplicity and is designed to help us keep information accurate and up to date.  Since January we have made a couple of important additions.  We now have a “top IT Projects” page, which lists the status of our most important projects and will receive at least quarterly updates. And we also have a rapidly developing “service catalog” page which will list all of the services we provide, with information about how to request them.  Take a look at http://www.hmc.edu/cis

Top IT Projects
Our Top IT Projects page https://www.hmc.edu/cis/it-projects/ is intended to give you an overview of our top projects, even though it is a subset of the 50 or so projects that we have in the pipeline at any time.  The CIS Management Team (CIO + four Directors) chose these projects as the “top” ones by considering such things as importance to the community, impact and cost & effort required.  We review this list on a regular basis, with each project owner giving an update on status at least once per quarter.  Early feedback has been positive; it included suggestions that we avoid acronyms and be more specific in places. We’d love to hear  your feedback too.

Educational Technology
We have reorganized a little in CIS in order to focus even more on Educational Technology, shifting the responsibility for everyday AV operations to the User Support Team.  This is a natural progression from the creation of an Educational Technology Group in 2009, originally funded by the Fletcher Jones Foundation.  Elizabeth Hodas has been taking the group through some online professional development experiences, which will help shape future work.  In the coming year, we anticipate a collaboration with the Claremont Libraries around digital badges; we are looking at video over IP solutions and there is rumor that we will have access to a Perceptive Pixel.  If there is an area of Educational Technology in which you are particularly interested, please make sure to contact Elizabeth about it (ehodas@hmc.edu).

The Computing Committee
The Computing Committee got off to a slow start this year, with only one or two meetings in the Fall, due to some issues with membership and faculty assignments.  But under the intrepid leadership of Rachel Levy, the committee made important contributions in what remained of the year. This year’s committee was Rachel Levy (Chair), Deb Mashek, Weiqing Gu, Tim Hussey, Jacob Bandes-Storch and myself. In the policy arena, the committee reviewed and made significant changes to a draft policy on safeguarding private information and suggested a new statement on incidental personal use. Both are currently under review by Campus Counsel.  The committee sent out a survey requesting feedback and created a mechanism for ongoing feedback to the committee (https://www.formstack.com/forms/hmc-computingcommittee).  It cautioned against asking faculty to complete a long survey to benchmark IT services and provided strong feedback about ways in which we at CIS could improve communications and the quality of service provided through the Footprints Ticket System.  The committee was also instrumental in the design of our efforts for Data Privacy Month (https://www.hmc.edu/cis/dpm/).  We also engaged in vigorus conversation about the role of the committee in IT Governance, which will benefit future instances of the committee. I would like to publicly thank Rachel and the other committee members for a really great year.

Consolidation of web servers
We have started consolidating older web servers such as www2, www3, www4 and www5.  The number of servers proliferated over time to meet different needs, but they have proved somewhat difficult to maintain.  For example, when www4 crashed as part of the Charlie issues we dealt with in January, we were not able to revive it.  So we worked with the seven or so faculty who had material on that server and moved it all.  One of the new destinations is the new Charlie, but in a new, more secure manner that is easier to maintain.  Tad Beckman was one of the people affected by this and the result was some adventures in self publishing.  Read about them at http://www5.hmc.edu/ITNews/?p=2779.

Network Infrastructure work during the summer
At the January Board meeting, the Budget and Financial Planning Committee approved additional IT Infrastructure Funds (ITIF) to undertake a complete rewiring of the two structures that make up the Parsons building (Parsons East and Parsons West).  We will be removing a large amount of unused cable, and recabling the whole building.  We will reduce the number of network closets down to two from six, and make serious improvements in the wireless network, increasing the number of access points from nine to seventy three.  This work will come with some disruption and network downtime unfortunately, but you can’t make an omelette without breaking eggs.  We are working closely with the building occupants on this project.

The summer will also see work on the network in preparation for the new dorm; we will bring online a new fiber connection from Claremont to downtown Los Angeles; and we are researching solutions for more wireless capacity on campus, particularly in the residential areas.

Other topics
People have been asking for more support for Google Apps for Education (g.hmc.edu). So we were delighted by Debra Mashek’s note.  Read more …

Elizabeth Hodas wrote that Sakai will be upgraded to version 2.9 this summer, with a new look and feel being planned.

Several faculty have told me that they were surprised by some of the things they learned when they took the FERPA quiz. Take a few minutes and see how you do yourself.

The CIS staff and I wish you the very best for a busy, but at last celebratory, end of semester.