2012-2013 Google Student Ambassador Program

For more than a few years now Google has offered students an opportunity to serve as liaisons between their campus and Google through the Google Student Ambassador Program. Students selected for the program participate for one school year. During the program, students might be challenged to demonstrate how Google products can enhance studying or sociallizing, and they are invited to Mountain View for a training summit July 30 & 31.
HMC’s Google Apps Manager has requested referrals for the program and provided more information about the program.  Google would like to receive recommendations by May 4th.
For 2012-2013 Student Ambassador Referrals, please visit this site: http://goo.gl/kXXWx

To learn more about the program, please visit this site: http://goo.gl/RZ316

Email and Calendar Migration Project Update

Migration of administrative staff email and calendars to MS Office365 is moving along. The Computing and Information Services department and the Office of the President have been migrated to the new service, with the College Advancement department completing this week.
The target for completion of all HMC staff email migrations is first week of June.

Updated pricing plans for MS Office365 for education were posted last month. The highlight of these changes for our campus is the Academic Plan A2 being offered for free to students, faculty and staff. More details can be found at Learn About Office365.

Migrations of faculty email accounts from Zimbra mailbox-01, Odin, and Thuban mail systems continue. These migrations continue to be completed via one-on-one, in-person support from the User Support Group. Our current count is (61) faculty members migrated in the past six months. In April, May, and early June, the project team will focus on the Engineering and Chemistry departments, as other academic departments are more than 80% complete.
The target for mailbox-01 shutdown of email service for faculty is first week of June.

Investigation of calendaring functions available within and between Google Apps and Office365 continues. During the calendar migration process, the project team learned that recurring events would need to be recreated.

Ongoing development and socialization of project documentation, which includes new information for Office365 available on HMC email.

Tracking of function or feature inquiries related to email, calendar and other compatible collaboration applications continues. These inquiries should be emailed to helpdesk@hmc.edu for tracking and communications via a ticket with the project team.
The project team continues to post updates to the google site tracking our activities, Google Apps for HMC

March 2012 update from the CIO

The semester progresses and we’re getting closer to the moment when we graduate a new class.  So I’ll keep this update brief.

iPad 3 and Kinect
If you’re in need of distraction, we have a couple of the new iPads and a Kinect available for loan from the CIS help desk.  You can borrow them to try out for a couple of weeks. Contact the Help Desk.

Google Privacy
Google introduced a new privacy policy for their suite of consumer products.  The HMC  contract for Google Apps for Education is not affected by this new policy, as it is a separate contract. There are more details at.http://www5.hmc.edu/ITNews/?p=1963

Sakai service changes
It is almost certain that Harvey Mudd College will no longer be the “lead Claremont College” for the Sakai service after this summer.  This is as a result of long discussions about the options for sourcing the service, either with a specialized company or with another lead college.  Again, there are lots more details in the article about Sakai service changes coming.

Email and Calendar progress
The Email and Calendar team has been busily migrating people off of mailbox-01.hmc.edu (Zimbra).  We have migrated more than 40 faculty to Google Apps for Education and have begun migrating staff to Microsoft Office365 (CIS moved a couple of weeks ago; the President’s Office moved this week and OCA begins moving next week).  It looks like we are on target to remove all the accounts by the deadline we have set, which will allow us to discontinue the licensing agreement for Zimbra.

As with all technology changes, there is a learning curve, both for us and you. We have a plethora of options at HMC, with a high emphasis on autonomy. So there are lots of different email clients and practices that people have, which inevitably means there is at least a little bit of learning for each new migration.

We’ve started collecting anecdotes about how people use Google Apps.  For example, read about a couple of things that Eliot Bush does. If you have ideas to share, let us know.  Also, Calvin wrote in detail about an issue we were seeing with mails forwarded to yourself in Google Apps for Education.

Survey on Student Use of Technology 
I recently sent a message to students-l about participating in the Educause Center for Applied Research survey of student use of technology.  It’s an annual survey that is widely cited and helps many institutions make technology support decisions.  This is the first year that HMC had an opportunity to participate. As I wrote to the students, it’s time that the national survey included opinions from students at the institution that gave the world the MIME standard (Ned Freed ’82), SQL (Don Chamberlin ’66), Flash (Jonathan Gay ’89), Remote Procedure Calls (Bruce Jay Nelson ’74) and Audacity (Dominic Mazzoni ’99).  If you agree, prompt a student near you to complete the survey!  Thanks.

Next update will be late April/early May.  Not very far away. Until then, may the end of the semester be a good one for you all.

How do you use Google Apps?

We’re putting together short articles about the ways that people make use of the new HMC Google Apps for Education service.  I asked Eliot Bush, chair of the Computing Committee, to give me examples of things he does.   Here’s what he wrote:

One thing I do is use appointment slots in google calendar. This is great for setting up meetings with students. When its time for advising meetings and registration, I set up a bunch of appointment slots and have them select them.

I also co-teach quite a bit. We often have to do things like write an exam together. Its so much easier to do this with a google doc which can be edited together. It saves us from having a thousand different versions flying back and forth over email.

If you have found a good use for Google Apps, or know of a Google add on we should activate, please don’t hesitate to get in touch, or leave a comment on this post.

Sakai Service changes coming

Harvey Mudd College has been the “Lead College” for the Sakai service since its inception in 2006.  This means that we provide the service to all the Claremont Colleges and receive some funding from the other Colleges to do so.

About two years ago I began to explore the option of contracting with rSmart for Sakai hosting.  rSmart is a company dedicated to hosting Sakai and other Higher Ed applications for a long list of higher education customers.  Hosting the service with them would take advantage of their expertise and the scale of their operation, which is based in Arizona and housed in one of the largest data centers in the country. On almost all dimensions of the comparison — cost, architecture, functionality, infrastructure, expertise — rSmart looked to be an improvement over what HMC could provide alone. Exploration of this option took many months, and then in August 2011 I made a formal proposal to the Information Technology Committee (ITC) that we should host Sakai with rSmart.  A series of monthly discussions took place, including a visit by the rSmart team in December.   However, I did not manage to persuade my CIO colleagues from the other Claremont Colleges and so the ITC voted to accept an offer from Pomona College to host the service.  The ITC is now moving forward to bring that recommendation to two other Intercollegiate committees, the Business and Financial Affairs Committee (BFAC) and the Academic Deans Commitee (ADC).  Assuming those committees endorse the idea, the Sakai service will be provided by Pomona College effective July 1, 2012.

If the service does move to Pomona, end users will not see any real difference in how the service is delivered. Pomona has offered to continue to subsidize the service and to augment and strengthen the infrastructure, which are good things.  Over time, they may install the rSmart version of Sakai which would provide some nice additional functionality over the “vanilla” version of Sakai that we have been running.

User support for Sakai questions will continue in the same way as it does now.  You can contact the Help Desk for help with issues and if you need advice on how to use a particular tool, you could contact Elizabeth Hodas.

For CIS, the change means a return of time and resources that were being dedicated to supporting the intercollegiate service.  During the analysis of the rSmart option, I discovered that we were subsidizing the service by about $50k per year. We were indeed investing time and resources in an important service and received praise from the other Colleges for our work.  But we are now looking forward to investing time and energy in other projects that will benefit the College, while confident that the Sakai service will be delivered in the ways we were familiar with.

 

Sending email to a mailing list or yourself through Google Apps

This past summer, all HMC students email accounts were migrated from Zimbra (mailbox-02) and onto Google Apps.  You may also know that we are currently migrating faculty email accounts from Zimbra (mailbox-01) to Google Apps as well.

Early on in the migration, we received reports from students that when they send emails to their own @hmc.edu address (which forwards directly to their Google Apps accounts), or when they send to a mailing list that contains their own @hmc.edu address, they did not get the email back in their Inbox.

Here are some common statements that describe the situation:
- I sent an email through Google Apps with my @hmc.edu email address in the To, CC, or BCC, field, but I never received that email back in my Inbox.
- My @hmc.edu email address is a member of a mailing list.  However, when I emailed that mailing list, I never got my own email back in my Inbox.

We immediately began testing this thoroughly and found that it seemed like Google was dropping a message if it detected the message had made a forwarding loop back to the sender.  We thought it might be a spam detection issue initially.  We contacted our Google Apps support rep with a thorough description of the issue and offered to demonstrate it.  However, the rep had not heard of the issue and could not help us.

We did some research ourselves and found the answer, on Google’s support page:
http://support.google.com/mail/bin/answer.py?hl=en&answer=82454

The page above is a troubleshooting guide for when you don’t receive an email that you expect.  Near the middle of the page, they say:

“Finally, if you’re sending mail to a mailing list that you subscribe to, those messages will only appear in ‘Sent Mail.’ This behavior also occurs when sending to an email address that automatically forwards mail back to your Gmail address.”

So essentially, Google is saying that if you send an email that makes a roundtrip (through forwarding or mailing lists) back to your own Google Apps account, you won’t get it in your Inbox!  This behavior is definitely not what most people expect!  We understand that most people want to get a copy of their own email back in their Inbox as a confirmation that the email went out to a list successfully.  We will soon contact our rep to give our feedback and desire to have this behavior changed.  Thanks for all that have reported this issue to us!

Google’s new privacy policy and Google Apps for Education

On March 1, 2012 Google introduced a new privacy policy that applies to their consumer products (gmail, picasa, youtube etc).   There was a huge amount of coverage of this in the media.

Discussion with the HMC Computing Committee made it clear that we should remind you that the HMC contract with Google is for the Google Apps for Education (GAE) service, which is a separate suite of products, covered by a separate contract.  The new privacy policy does not apply to the core GAE service.

Among the key differences between GAE and the consumer service is that GAE includes a FERPA clause.  This clause stipulates that Google is subject to FERPA in the same way as the college is, and must process educational records (such as emails to students) accordingly.

In our discussions within CIS, we were struck by the fact that what Google is doing seems so much part and parcel of the tracking we are all subject to, both on and off line.  Retailers have been doing it for decades, as we learned from a NY Times article about how companies learn your secrets. I find it fascinating which practices and policy changes get noticed, and which don’t.

So, again, the GAE contract is separate from the Google’s consumer product privacy policy. If you have concerns or want to learn more, you should read the Google Apps for Education contract.

You may also find these Chronicle, Educause and Campus Technologies posts of interest.

“new iPad” available for loan

For a while now, rumors had been floating around about the third generation iPad.  Some sites claimed to have received a leaked screen with resolutions of 2048 by 1536.  There were also other sites with photos claiming to be of the new processor in the iPad.  The biggest mystery, though, was what it would be called.

On March 7, 2012, Apple announced their third generation iPad, and we found out that it would simply be called “iPad”, or the “new iPad” as Apple said in their announcement.
The biggest question that everyone has is, what is different in the new iPad from the iPad 2, or original iPad?
Wikipedia has a great chart (at this location), but essentially, the new iPad has these features:

- a very high resolution screen.  Even higher than your HDTV.  So high that your eyes can’t tell the pixels apart, and reading webpages on it look like reading a magazine.
- a slightly faster processor
- much faster graphics (quad core graphics)
- a much better outside camera at 5 mp, but the inside camera is still the same as before
- slightly thicker and slightly heavier
- same price

CIS has two of the new iPads available for short term loans (no more than 2 weeks at a time).  They are the 16GB WiFi versions.  A short term loan is probably best suited for those on the fence whether to get one or to see if it suits your needs.  If you would like to borrow one for a short term loan, please let the Help Desk know!

Kinect for Windows available for loan

When you hear about the Xbox Kinect, you probably think about interactive video games on the Xbox 360, such as Kinect Sports, Kinectimals, or Dance Central.  But did you know that the Kinect, as an advanced motion sensing device, can be used for non-gaming applications such as robotics, academic research, medical use, rehabilitation centers, and sound testing?  Microsoft calls this the “Kinect Effect”, and they document it here on their website: http://www.xbox.com/en-US/Kinect/Kinect-Effect

Microsoft has also produced a video advertising the “Kinect Effect”:

In February 2012, Microsoft launched the “Kinect for Windows” hardware as a Kinect that can be used on a regular Windows PC right out of the box.  The Software Development Kit (SDK) is included as well.  Internally, the “Kinect for Windows” is probably identical to the Xbox 360 Kinect.  This kit, however, includes a proper AC adapter to power the Kinect, and includes the official Windows SDK.

CIS has purchased a “Kinect for Windows” available for immediate loan to faculty, staff, and students.  If you would like to borrow it, please let the CIS Help Desk know!

Call for Proposals for 2012 Teaching With Technology Innovation Grants

Short version:

CIS in conjunction with the Dean of Faculty’s Office will be running the third term of a pilot program, Teaching with Technology Innovation Grants, this summer. The grant program’s goal is to support faculty in the incorporation of technology in their teaching. Faculty whose projects are selected for a grant will receive support from CIS in the form of staff time and/or a stipend depending on the needs of the project. Reply to Elizabeth Hodas for more info or read through the following call for proposals.

Formal and long version:

Summer 2012 Teaching with Technology Innovation Grant Call for Proposals
0. Important Dates

March 30, 2012 — Proposal Submission Deadline
April 13, 2012  — Awardees Announcement
May 18, 2012 — Begin meeting with CIS staff
August 15, 2012 — Final meeting with CIS

1. Overview

During Summer 2012, CIS will be conducting a faculty technology grant pilot, the “Teaching with Technology Innovation Grant.” We invite proposals from faculty for projects that aim to improve student learning outcomes by exploiting new and innovative technology in education. The grant program provides support for utilizing emerging technology as well as access to CIS staff time and training.

During the 2012 pilot period, two to three projects will be supported. Priority consideration will be given to applications that:

  • have high impact on student learning;
  • engage in innovation of teaching and research through the use of technology;
  • have applicability of its use by other faculty members;
  • are feasible to be completed and implemented during the proposed time line;
  • are not already available elsewhere on campus;
  • could not be purchased with other funds such as grant money or departmental funds.

The pilot program is being run in conjunction with the Dean of Faculty’s Office.

2. Eligibility

All faculty at Harvey Mudd College are eligible to apply.

3. Awards

Each selected project will be awarded a stipend and/or software and hardware as needed; the amount of the stipend will be determined by the requirements of the proposal. Faculty will work closely with CIS staff to complete the project.

4. Expectations

Upon completion of the projects or at the end of the project term, faculty may be asked to do a presentation about their project at A Bite of Learning or other venue, or write a brief report on the project goals, achievements and their experiences to be shared with HMC faculty, students and staff. CIS may also ask faculty to survey the students in their courses about how the project affected their learning experience.

5. Application Procedure

All proposals must be submitted to CIS by March 30, 2012. Submitted proposals will be reviewed by the selection committee in early April.  Grant awardees will be announced by email and on the CIS website by April 13, 2012. The selection committee includes members from CIS and the Dean of Faculty’s Office.

Faculty should submit a brief description of their project including as much of the following information as possible: project’s goal and significance; required staff resources, equipment and material; timeline for project completion; your availability during the summer for work with CIS staff on the project; estimated budget (estimate costs of hardware, software and person-hours). Faculty should feel free to consult with CIS if they have any questions.

Proposals should be emailed to Elizabeth_Hodas@hmc.edu or Jeho_Park@hmc.edu

6. Selected Projects

Summer 2011

Lecture Capture System in the Learning Studio Classroom by Prof. Mike Erlinger (CS): Prof. Mike Erlinger approached the ETMS group with a proposal to build a lecture capture system in the Learning Studio Classroom. Prof. Erlinger was interested in an automated lecture capture system that would make it easier to videotape student presentations for students to review. Our audiovisual staff had manually videotaped classes for Prof. Erlinger in Spring 2011, but this required a great deal of staff time to accomplish. Prof. Erlinger worked with Michael Meyka and James Sadler to write a proposal that used off-the-shelf components to create a more automated system.
Website Development for Social Rules Project by Prof. Paul Steinberg (HSA): Prof. Paul Steinberg proposed a project to launch a social media website featuring educational materials developed by his students in the Social Rules Project. The project is a Harvey Mudd initiative designed to raise public awareness about the importance of public policies and other authoritative social rules in the transition to a more sustainable world. During Summer 2011, Prof. Steinberg, Communications Department, and CIS worked collaboratively to plan the website and, with funding from the grant program, a talented student web technologist has been working on building the website.

Summer 2010

ODE Architect Software Package Incompatibility Solutions by Prof. Bob Borrelli (Math): In his proposal, Prof. Borrelli addressed compatibility issues with ODE Architect (ODEA) package and Windows 7 operating systems. The ODEA is a 12-year old legacy software package still being used by some Differential Equations courses at the Claremont Colleges. Through this project, CIS reviewed the issue thoroughly and proposed a viable alternative, virtualization with cloud computing, using a free cloud computing service called CloudShare.com. The solution is being used by math faculty and students in Math 45 this semester. For more info, visit http://www5.hmc.edu/ITNews/?p=609.
Web-based Multimedia Quiz Tools by Prof. Bill Alves (HSA): Prof. Bill Alves was looking for a robust web-based quiz tool for his music courses. The requirements for the quiz tool were that it should 1) provide feedback for every answer chosen, 2) allow multiple attempts, 3) allow embedding mp3 files, video clips, and YouTube clips, and 4) be platform independent. CIS searched for available quiz tools out on the Internet, and made suggestions. Through testing and discussions, Hotpotatoes.net service was chosen. It is being used by two Music courses, Film Music (MUS179) and Music of the Peoples of the World (Mus063), this semester.
Hand-Press Printing How-to Video Making by Prof. Jeff Groves (HSA): Prof. Jeff Groves wanted to create a series of hand-press printing videos to help his students understand complex procedures of creating hand-press printing and (more importantly) cleaning the press after use. During 2010 summer, CIS A/V team supported his creating storyboard, filming footages, and editing/encoding/compressing the clips. The video clips are currently being used for his course, Workshop in Hand Press Printing (ART 060), this semester.

7. Contact Info

Elizabeth Hodas: Elizabeth_Hodas@hmc.edu, x74583
Jeho Park: Jeho_Park@hmc.edu, x 79023